"Unfortunately, the word trust is used - and misused - so often that it has lost some of its impact and begins to sound like motherhood and apple pie. That is why it is important to be specific about what is meant by trust. In the context of building a team, trust is the confidence among team members that their peers' intentions are good and that there is no reason to be protective or careful around the group. In essence, teammates must get comfortable with one another." - Patrick Lencioni, The Five Dysfunctions of a Team, quoted in The Big Idea.Proximity builds trust - which is why Community Christian Church's office is designed like it is.
Friday, May 18, 2007
Offices, Proximity and Trust
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